FAQs

How do I access the sheet music that I have purchased?

All of our sheet music products are in the form of PDF files (as digital downloads), and will be sent to you in an email immediately after you complete your purchase. If you don’t see the email in your inbox, please check your spam or junk folders.

Where can I see and hear examples of the sheet music published by Snow Glory Music?

Snow Glory Music’s YouTube channel is a great place to watch and listen to our sheet music products being played. We also have links to these videos on our website.

How do I know which sheet music is right for my level of musical skill?

In order to determine which sheet music products are appropriate for your level of musical skill, please read the product descriptions and watch and listen to the example videos on the Snow Glory Music YouTube channel or on the product pages. The product descriptions are written by an experienced music instructor, and we try to include helpful details about the difficulty level of each piece of sheet music to help you decide if it would be the right level for you.

Can I get a refund on a product?

Because our products are in the form of digital downloads, we generally do not offer refunds on these items. You may read more about our return/refund policy here. If you have issues accessing your purchased product(s), please contact us.